Frequently asked questions
Good to know before you book
Answers to the questions guests ask most about booking direct with Kozy Breeze Rentals.
How do I book a Kozy Breeze home?
Open any home on the Stays page, choose your dates and number of guests in its booking calendar, and select Reserve. You will see the full price before you pay.
Why book direct instead of on Airbnb or Vrbo?
Booking here skips the guest service fees that Airbnb and Vrbo add at checkout, and your questions go straight to the hosts who look after the home.
Is my payment secure?
Yes. Reservations and payments are handled through a secure booking platform used by vacation rental hosts.
Can I ask a question before I book?
Of course. Send a message from the Contact page and we will get back to you.
What are check-in and check-out times?
Check-in is at 4 pm and check-out is at 10 am. Your confirmation includes the details for your specific home.
How do I get into the home?
Arrival instructions, including how to get in, are sent to you before your stay.
Are pets allowed?
Many of our homes are pet friendly. Look for Pets in the Stay details on each home’s page, and check the house rules for any limits or fees before you book.
What is the cancellation policy?
Each home sets its own cancellation policy. You will see it during checkout, before you pay.
Are events or smoking allowed?
Events and smoking are not allowed in our homes unless a home’s house rules say otherwise.
Do you have local recommendations?
Yes. Your arrival guide includes the host’s favorite spots near your home, and homes near Luray link to the Things to Do in Luray guide.